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English for customer support

Courses for beginners and support specialists who want to improve their English for real work situations

Learn and practice only the skills you need for the job

  • explore real customer support situations

  • learn to create effective prompts for AI (ChatGPT, Gemini) to handle requests

  • practice clear and polite phrasing for customer communication

  • train to process inquiries via email, chat, and phone

  • learn to give precise instructions and maintain a professional tone in stressful situations

Intensive English training in a mini-group awaits you

Courses for customer support teams who want to level up their English for work

Online meeting

Customer Communication
Handling requests, giving product guidance, and responding to complaints.

Interview

Job Interviews
How to talk about yourself, ask employers the right questions, and discuss conditions.

Image by Campaign Creators

Internal Handover
Learning to transfer cases correctly between support tiers and departments.

Animated Character Interface

Working with AI
Master prompt creation for AI to generate clear responses, reduce handling time, and improve service quality.

Who is this course for?

You want to improve your communication skills

  • respond to customers clearly and politely

  • feel more confident in chats and calls

You want to improve your work-related skills

  • use professional phrases in a customer support environment

  • handle inquiries in English faster and more accurately

minimum level of language proficiency A2

After completing the intensive you will be able to

Communicate confidently in work situations

You will be able to pass interviews in English

Want to learn or consult?

Our specialists will tell you more about the course and answer your questions.

Course fee

840 €

Paying for the course immediately

14 lessons of 1,5 hour

Relevant Skills for the Job

14 lessons of 1 hour

Course Completion Certificate

The course can be paid in installments

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